1. Introduction
Welcome to Direct 2 Consumer (D2C) (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
2. Information We Collect
We collect personal information that you provide to us voluntarily. This includes:
- Client Details: Names, phone numbers, email addresses, country, and subject of enquiry.
- Staff Details: Names, phone numbers, email addresses, country, and details related to job applications.
Additionally, we collect certain information automatically through our use of Google Analytics. This may include:
- Usage Data: Information about your interaction with our website, such as pages visited, time spent on pages, and navigation paths.
- Device Data: Information about your device, such as IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request.
- To manage job applications and staff details.
- To communicate with you about updates, offers, and other relevant information.
- To improve our website and services.
- To analyse website usage and improve our website’s performance and user experience.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- With your consent.
- For legal reasons, such as complying with legal obligations, protecting our rights and property, and enforcing our terms and policies.
5. Security of Your Information
We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of your information.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Request deletion of your personal information.
- Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.
7. Use of Google Analytics
We use Google Analytics to collect and analyse information about the use of our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services.
Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the new terms.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Australia Head Office
76a Edinburgh Road
Marrickville, NSW 2204
info@d2c.com.au
(02) 9188 8765
New Zealand Office
92 Albert St
Auckland CBD,
Auckland 1010
info@d2c.co.nz
0800 536 349